Role Summary
- Supporting and optimizing business-critical applications.
- Ensuring compliance with IT and security standards.
- Vendor management for application-related services.
- Training end-users to improve application adoption.
Responsibility:
- End-User and Application Support
- Vendor and Security Operations
- Training and User Adoption
- Reporting and Continuous Improvement
Skills:
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Proven 6+ months experience in Networking
- Prioritize proactive issue identification and resolution to minimize downtime.
- Maintain clear and timely communication with users, vendors, and stakeholders.
- Ensure meticulous documentation for all incidents, changes, and resolutions.
- Adopt a user-centric approach, focusing on improving application usability and adoption.
- Analyze performance metrics to drive continuous improvement and operational efficiency.
Contact us on recruiter@wonderws.com / vk.rmt@wonderws.com/ 9047477375
To Apply: https://careers.wonderws.com
Note: “This position is exclusively for Vellore-based candidates with a minimum of 6 months of work experience.”
