Position Overview:
The L6 Supervisor will be responsible for leading and managing the operations of the (Coding_WWS), (Clinical Documentation_WWS), and Medical Record Technician (MRT_WWS) teams. This role involves overseeing end-to-end processes, ensuring quality and compliance, and driving team performance to meet organizational goals. The Supervisor will serve as a key link between the management and operations team, focusing on operational excellence, process optimization, and staff development.
Key Responsibilities:
Operational Oversight:
- Manage daily operations across medical coding, clinical documentation, and medical records processing teams.
- Ensure adherence to established SLAs, KPIs, and compliance standards.
- Allocate resources effectively to balance workload across functions.
- Coordinate with cross-functional departments to resolve operational issues promptly.
Quality & Compliance:
- Ensure coding accuracy and compliance with ICD-10, CPT, HCPCS, and other applicable coding guidelines.
- Monitor clinical documentation for completeness, accuracy, and regulatory compliance.
- Oversee proper management and confidentiality of medical records in compliance with HIPAA and other regulations.
- Conduct quality audits and implement corrective action plans where needed.
Process Improvement:
- Identify operational gaps and recommend improvements to enhance productivity and quality.
- Standardize processes across the three functional teams for efficiency.
- Implement automation or technology enhancements where feasible.
Reporting & Analytics:
- Prepare daily, weekly, and monthly operational and quality reports for management review.
- Track performance metrics and trends to develop action plans for improvement.
Team Management:
- Lead, mentor, and motivate team members to achieve operational and professional growth.
- Conduct performance evaluations, provide feedback, and facilitate skill-building training sessions.
- Foster a collaborative work environment that encourages knowledge sharing and innovation.
Qualifications & Skills:
- Bachelor’s degree in Healthcare Administration, Life Sciences or a related field (preferred).
- 4–6 years of relevant experience in medical coding, clinical documentation, or medical records management, with at least 2 years in a team handling role.
- Certification in medical coding (CPC, CCS, CCA, etc.) is highly desirable.
- Strong understanding of healthcare compliance regulations (HIPAA, CMS, etc.).
- Excellent leadership, communication, and problem-solving skills.
- Proficient in MS Office Suite and healthcare management software.
Key Competencies:
- Leadership & People Management
- Attention to Detail & Accuracy
- Quality Assurance & Compliance
- Analytical Thinking
- Process Optimization
Contact us on vk.rmt@wonderws.com & recruiter@wonderws.com / 9047477375.
To Apply: https://careers.wonderws.com
