The Role :
- Medical records are the foundation of every claim.
- Missing or incomplete records lead to revenue loss and compliance risk.
- As the Keeper, you ensure accuracy, completeness, and reconciliation while resolving discrepancies and preventing recurrence.
- You safeguard the evidence behind every claim.
What You Will Own – Your Responsibilities :
- Claims & payment reconciliation — validating submissions, identifying discrepancies, and resolving mismatches against financial and regulatory standards
- Data management & integrity — maintaining accurate records, conducting audits, and ensuring secure storage and retrieval
- Workflow optimization — improving record processes using SOPs, Kanban, and Lean methodologies
- Quality control & compliance — enforcing QA standards and supporting internal and external audits
- SLA management — maintaining ≥95% SLA compliance across MRT processes and tracking performance
- Risk management — identifying potential risks, documenting them, and maintaining mitigation plans
Non-Negotiable Metric :
- MEDICAL RECORDS SUBMISSION ACCURACY · TARGET: ≥ 99%
- Percentage of records submitted and reconciled with zero discrepancies.
The Fight: What You will Fight:
- The Disappearing Record
- When records are lost, incomplete, or unreconciled — payments stall, compliance fails, and audits expose the gaps.
- The Keeper fights every form of data loss — in submission, in storage, and in workflow gaps.
- On the MRT team — nothing under your care disappears without a trace.
WHO THRIVES HERE :
- You treat every record as evidence — You handle records as if they will be audited anytime
- You build systems that scale — You create workflows that maintain accuracy under volume
- You close every loop — Every discrepancy is tracked, resolved, and documented
THE WWS PERKS :
- Full training in medical records management and healthcare data standards
- Clear performance metrics and SLA-driven evaluation
- Defined role identity with measurable outcomes
- Exposure to workflow design and process improvement
- A culture that values data accuracy and accountability
Qualifications:
- 3+ years of experience in medical records management, healthcare compliance, or related MRT operations
- Basic analytical skills to review claim trends and help improve processes.
- Prior experience in handling escalations and leading or supporting a team.
- Ability to mentor and train new team members
- Medical Documentation & Compliance Knowledge
Contact us on opportunities@wonderws.co / 9047477375
To Apply: https://careers.wonderws.com
